Webhooks v2 migration guide
Webhooks v2 is now open for use! This guide will give you an overview of the changes you need to make to switch from version 1 (v1) to version 2 (v2).
Webhooks v2 is here to eventually replace webhooks v1. Please consider migration as soon as convenient.
You can find out more about version 1 of webhooks here and version 2 here.
If you have any questions or need help, feel free to post to our Dev Community.
About webhooks v2
Webhooks v2 brings added reliability and stability by reducing duplicate and missing webhook triggers and delays and giving you better debugging capabilities. In addition, you can now createlead
webhooks.
Critical things to note
- For added reliability and stability, please use webhooks v2
- Webhooks v2 and v1 will continue to run in parallel for the time being
- As there are significant differences in webhooks v2’s payload, please closely review v2’s changes, format and examples and modify your code accordingly
- Should a field no longer be available in webhook v2’s payload, please query it from our API
- You don’t have to implement deduplication in webhooks v2 as one edit or update to the object will only trigger one
change
webhook in v2. - The
merged
event action from v1 is unavailable in v2 due to a behavior change. In v2, you’ll receive two webhooks – one for thedeleted
object and another for theupdated
object.
At the moment, you can only create webhooks v2 via API. Find out how to do it here.
General changes in webhooks v2
Renamed fields and objects
Retry
is nowattempt
Current
object is nowdata
object
Fields that have been moved
Attempt
(previouslyretry
) is now inside themeta
object- Custom fields are now located in a separate
custom_fields
object that is inside thedata
(previouslycurrent
) object
Structure changes
- The old
current
object had a structure close to the responses you get from our API. The newdata
object now contains only crucial information about the entity and related/connected entities (if theirid
s are provided). - Custom fields is now initialized as an object. All custom field attributes will be located inside the
custom_fields
object. - The
previous
object now only contains fields whose values have changed
Changes to the meta
object
meta
objectRemoved fields
timestamp_micro
permitted_user_ids
trans_pending
pipedrive_service_name
matches_filters
send_activity_notifications
activity_notifications_language
change_source
Updated field values
action
field values that have been changed:added
is nowcreate
updated
andmerged
have been combined and are nowchange
deleted
is nowdelete
Updated field names
v
is nowversion
is_bulk_update
is nowis_bulk_edit
object
is nowentity
retry
(which was not in themeta
object previously) is nowattempt
attempt
values can be1 - 4
(previously in v1,retry
values were0 - 3
)
New fields in V2
correlation_id
entity_id
type
webhook_owner_id
Webhooks v2 format
Keep in mind that
- There are significant differences in webhooks v2’s payload so please closely review it
- Should a field no longer be available in webhook v2’s payload, please query it from our API
- You no longer have to implement deduplication in webhooks v2 as one edit or update to the object will only trigger one
change
webhook in v2
{
"meta": {
"action": "create",
"entity": "deal",
"company_id": "xxxxx",
"correlation_id": "xxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
"entity_id": "xxx",
"id": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
"is_bulk_edit": false,
"timestamp": "2023-01-01T00:00:00.000Z",
"type": "general",
"user_id": "xxxxx",
"version": "2.0",
"webhook_id": "xxx",
"webhook_owner_id": "xxxxxx",
"attempt": 1,
"host": "company.pipedrive.com"
},
"data": ( the object data as of this update ),
"previous": ( the previous data of the object fields that have been changed )
}
{
"v": 1,
"matches_filters": {
"current": [],
"previous": []
},
"meta": {
"v": 1,
"action": "added",
"object": "deal",
"change_source": "app",
"id": xxx,
"company_id": xxxxx,
"user_id": xxxxx,
"host": "company.pipedrive.com",
"timestamp": 1523440213,
"timestamp_micro": 1523440213384700,
"permitted_user_ids": [],
"trans_pending": false,
"is_bulk_update": false,
"pipedrive_service_name": false,
"matches_filters": {
"current": [],
"previous": []
},
"webhook_id": xxx
},
"retry": 0,
"current": (the object data as of this update),
"previous": (the object data prior to this update),
"event": "event name"
}
Custom fields format in webhooks v2
All custom fields are located inside the custom_fields
object. Here are the examples of custom fields types and their payloads:
Text
"custom_field_hash": {
"type": "varchar",
"value": "This is a custom text field."
}
Long text
"custom_field_hash": {
"type": "text",
"value": "This is a custom text field with details about a particular Pipedrive entity."
}
Autocomplete
"custom_field_hash": {
"type": "varchar_auto",
"value": "Hello there"
}
Numeric
"custom_field_hash": {
"type": "double",
"value": 123
}
Monetary
"custom_field_hash": {
"currency": "EUR",
"type": "monetary",
"value": 200
}
Person
"custom_field_hash": {
"id": 17818,
"type": "people"
}
Organization
"custom_field_hash": {
"id": 1,
"type": "org"
}
User
"custom_field_hash": {
"id": 13075973,
"type": "user"
}
Phone
"custom_field_hash": {
"type": "phone",
"value": "1234-5678"
}
Time
"custom_field_hash": {
"timezone_id": 310,
"type": "time",
"value": "00:45:00"
}
Time range
"custom_field_hash": {
"timezone_id": 310,
"from": "00:00:00",
"until": "01:15:00",
"type": "timerange"
}
Date
"custom_field_hash": {
"type": "date",
"value": "2023-06-27"
}
Date range
"custom_field_hash": {
"from": "2023-06-06",
"until": "2023-06-14",
"type": "daterange"
}
Address
"custom_field_hash": {
"country": "Estonia",
"formatted_address": "Mustamäe tee 3a, 10616 Tallinn, Estonia",
"locality": "Tallinn",
"sublocality": "Kristiine",
"type": "address",
"subpremise": "",
"route": "Mustamäe tee",
"street_number": "3a",
"admin_area_level_1": "Harju maakond",
"admin_area_level_2": "",
"postal_code": "10616",
"value": "Mustamäe tee 3a, Tallinn, Estonia"
}
Single option
"custom_field_hash": {
"id": 17,
"type": "enum"
}
Multiple options
"custom_field_hash": {
"values": [
{ "id": 13 },
{ "id": 14 }
],
"type": "set"
}
For single option and multiple options custom fields, only the id
is included. To get the values, please
- Make an API call to the relevant entity’s Fields endpoint –
GET/dealFields
,GET/personFields
,GET/organizationFields
,GET/productFields
,GET/activityFields
,GET/noteFields
- Find the response of the single option or multiple options custom field you are looking for
- Cache the response for
id
tovalue
mapping
Webhooks v2 examples
Activity
{
"data": {
"active_flag": true,
"add_time": "2022-11-24T15:25:44Z",
"busy_flag": null,
"custom_fields": {},
"deal_id": 10,
"done": false,
"due_date": "2022-11-24",
"due_time": null,
"duration": null,
"id": 2,
"lead_id": null,
"location": null,
"org_id": null,
"owner_id": 12415231,
"person_id": 10,
"public_description": "",
"subject": "Call with friends",
"type": "meeting",
"update_time": "2022-11-24T15:25:44Z",
"update_user_id": null
},
"previous": null,
"meta": {
"action": "create",
"company_id": "8087566",
"correlation_id": "a5ad2ea2-1279-413a-9ba6-34671edf5fe3",
"entity_id": "2",
"entity": "activity",
"id": "bbba59e9-1d1f-4794-9472-72540d421386",
"is_bulk_edit": false,
"timestamp": "2022-11-24T15:25:44.461Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
{
"data": {
"active_flag": true,
"add_time": "2022-11-24T15:25:44Z",
"busy_flag": null,
"custom_fields": {},
"deal_id": 10,
"done": false,
"due_date": "2022-11-24",
"due_time": {
"timezone_id": null,
"value": ""
},
"duration": {
"timezone_id": null,
"value": ""
},
"id": 2,
"lead_id": null,
"location": null,
"org_id": null,
"owner_id": 12415231,
"person_id": 10,
"public_description": "",
"subject": "Call with friends and family",
"type": "meeting",
"update_time": "2022-11-24T15:28:13Z",
"update_user_id": null
},
"previous": {
"subject": "Call with friends",
"update_time": "2022-11-24T15:26:57Z"
},
"meta": {
"action": "change",
"company_id": "8087566",
"correlation_id": "030c898c-3b97-48b7-983b-054681d07f9a",
"entity_id": "2",
"entity": "activity",
"id": "7a40ac1f-debd-4d22-b8d6-d9a687a96ec4",
"is_bulk_edit": false,
"timestamp": "2022-11-24T15:28:13.375Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
{
"data": null,
"previous": {
"active_flag": true,
"add_time": "2022-11-24T15:25:44Z",
"busy_flag": null,
"custom_fields": {},
"deal_id": 10,
"done": false,
"due_date": "2022-11-24",
"due_time": {
"timezone_id": null,
"value": ""
},
"duration": {
"timezone_id": null,
"value": ""
},
"id": 2,
"lead_id": null,
"location": null,
"org_id": null,
"owner_id": 12415231,
"person_id": 10,
"public_description": "",
"subject": "Call with friends",
"type": "meeting",
"update_time": "2022-11-24T15:28:13Z"
},
"meta": {
"action": "delete",
"company_id": "8087566",
"correlation_id": "60f15fdc-5b18-4bf1-a50a-e1da445c0a31",
"entity_id": "2",
"entity": "activity",
"id": "df8b0894-c23e-40ac-a49f-07a4c8e66213",
"is_bulk_edit": false,
"timestamp": "2022-11-24T15:29:10.654Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
Deal
{
"data": {
"add_time": "2022-11-24T13:18:55Z",
"channel": null,
"channel_id": null,
"close_time": null,
"creator_user_id": 12415231,
"currency": "EUR",
"custom_fields": {},
"expected_close_date": null,
"first_won_time": null,
"id": 8,
"label_ids": [],
"lost_reason": null,
"lost_time": null,
"org_id": 1,
"origin": "ManuallyCreated",
"origin_id": null,
"owner_id": 12415231,
"person_id": 8,
"pipeline_id": 1,
"probability": null,
"stage_change_time": null,
"stage_id": 2,
"status": "open",
"title": "Sample Org deal",
"update_time": null,
"value": 100,
"visible_to": "3",
"won_time": null
},
"previous": null,
"meta": {
"action": "create",
"company_id": "8087566",
"correlation_id": "4095519f-02cb-44bc-bd2f-551d5383f202",
"entity_id": "8",
"entity": "deal",
"id": "71825ee0-0054-4267-b5fd-d28b7a414212",
"is_bulk_edit": false,
"timestamp": "2022-11-24T13:18:56.089Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
{
"data": {
"add_time": "2022-11-24T13:18:55Z",
"channel": null,
"channel_id": null,
"close_time": null,
"creator_user_id": 12415231,
"currency": "EUR",
"custom_fields": {
"3d0fa3429dfa2d3dec265b4fc5dc8258ab66cdf3": {
"country": "Estonia",
"formatted_address": "Tallinn, Estonia",
"locality": "Tallinn",
"sublocality": "",
"type": "address",
"subpremise": "",
"route": "",
"street_number": "",
"admin_area_level_1": "Harju County",
"admin_area_level_2": "",
"postal_code": "",
"value": "Tallinn, Estonia"
}
},
"expected_close_date": null,
"first_won_time": null,
"id": 8,
"label_ids": [
24,
25
],
"lost_reason": null,
"lost_time": null,
"org_id": 1,
"origin": "ManuallyCreated",
"origin_id": null,
"owner_id": 12415231,
"person_id": 8,
"pipeline_id": 1,
"probability": null,
"stage_change_time": null,
"stage_id": 2,
"status": "open",
"title": "Sample Org deal",
"update_time": "2022-11-24T15:11:55Z",
"value": 100,
"visible_to": "3",
"won_time": null
},
"previous": {
"custom_fields": {
"3d0fa3429dfa2d3dec265b4fc5dc8258ab66cdf3": null
}
},
"meta": {
"action": "change",
"company_id": "8087566",
"correlation_id": "121e5331-7ec6-4af8-9994-0e52fb489044",
"entity_id": "8",
"entity": "deal",
"id": "df47d877-b58c-4886-91cd-1aa83e1d7366",
"is_bulk_edit": false,
"timestamp": "2022-11-24T15:11:55.724Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
{
"data": null,
"previous": {
"add_time": "2022-11-24T13:18:55Z",
"channel": null,
"channel_id": null,
"close_time": null,
"creator_user_id": 12415231,
"currency": "EUR",
"custom_fields": {
"3d0fa3429dfa2d3dec265b4fc5dc8258ab66cdf3": {
"country": "Estonia",
"formatted_address": "Tallinn, Estonia",
"locality": "Tallinn",
"sublocality": "",
"type": "address",
"subpremise": "",
"route": "",
"street_number": "",
"admin_area_level_1": "Harju County",
"admin_area_level_2": "",
"postal_code": "",
"value": "Tallinn, Estonia"
}
},
"expected_close_date": null,
"first_won_time": null,
"id": 8,
"label_ids": [
24,
25
],
"lost_reason": null,
"lost_time": null,
"org_id": 1,
"origin": "ManuallyCreated",
"origin_id": null,
"owner_id": 12415231,
"person_id": 8,
"pipeline_id": 1,
"probability": null,
"stage_change_time": null,
"stage_id": 2,
"status": "open",
"title": "Sample Org deal",
"update_time": "2022-11-24T15:16:03Z",
"value": 100,
"visible_to": "3",
"won_time": null
},
"meta": {
"action": "delete",
"company_id": "8087566",
"correlation_id": "59713ec6-03bf-42ad-a044-5f0403c1e5bb",
"entity_id": "8",
"entity": "deal",
"id": "a66e9392-fe41-4425-9bef-a1d32bf2df8c",
"is_bulk_edit": false,
"timestamp": "2022-11-24T15:16:53.335Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
Lead
{
"data": {
"add_time": "2022-11-24T15:35:58.675Z",
"channel": null,
"channel_id": null,
"creator_id": 12415231,
"custom_fields": {},
"expected_close_date": null,
"id": "b1810230-6c0d-11ed-9826-a53d0eb706a5",
"is_archived": false,
"label_ids": [
"134b4de7-dcbc-46ae-b8f2-2eb328eebfe8",
"4a5149be-a279-4be3-b62d-48eef2be5824"
],
"next_activity_id": null,
"organization_id": 2,
"origin": "ManuallyCreated",
"origin_id": null,
"owner_id": 12415231,
"person_id": 11,
"source_name": "Manually created",
"title": "Lead Org lead",
"update_time": "2022-11-24T15:35:58.675Z",
"was_seen": true,
"value": {
"amount": 300,
"currency": "EUR"
}
},
"previous": null,
"meta": {
"action": "create",
"company_id": "8087566",
"correlation_id": "fe0b3d07-c24f-4701-a3a1-9e0ed681d4d0",
"entity_id": "b1810230-6c0d-11ed-9826-a53d0eb706a5",
"entity": "lead",
"id": "b18fa830-6c0d-11ed-9826-a53d0eb706a5",
"is_bulk_edit": false,
"timestamp": "2022-11-24T15:35:58.772Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
{
"data": {
"add_time": "2022-11-24T15:35:58.675Z",
"channel": null,
"channel_id": null,
"creator_id": 12415231,
"custom_fields": {},
"expected_close_date": null,
"id": "b1810230-6c0d-11ed-9826-a53d0eb706a5",
"is_archived": false,
"label_ids": [
"134b4de7-dcbc-46ae-b8f2-2eb328eebfe8",
"4a5149be-a279-4be3-b62d-48eef2be5824"
],
"next_activity_id": null,
"organization_id": 2,
"origin": "ManuallyCreated",
"origin_id": null,
"owner_id": 12415231,
"person_id": 11,
"source_name": "Manually created",
"title": "Lead Org lead",
"update_time": "2022-11-24T15:37:20.386Z",
"was_seen": true,
"value": {
"amount": 500,
"currency": "EUR"
}
},
"previous": {
"is_archived": true,
"next_activity_id": null,
"update_time": "2022-11-24T15:35:58.675Z",
"value": {
"amount": 300,
"currency": "EUR"
}
},
"meta": {
"action": "change",
"company_id": "8087566",
"correlation_id": "98178c1e-766b-4e39-80e5-3fada2f15841",
"entity_id": "b1810230-6c0d-11ed-9826-a53d0eb706a5",
"entity": "lead",
"id": "e235ba60-6c0d-11ed-a825-71d0cf99387b",
"is_bulk_edit": false,
"timestamp": "2022-11-24T15:37:20.391Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
{
"data": null,
"previous": {
"add_time": "2022-11-24T15:35:58.675Z",
"channel": null,
"channel_id": null,
"creator_id": 12415231,
"custom_fields": {},
"expected_close_date": null,
"id": "b1810230-6c0d-11ed-9826-a53d0eb706a5",
"is_archived": false,
"label_ids": [
"134b4de7-dcbc-46ae-b8f2-2eb328eebfe8",
"4a5149be-a279-4be3-b62d-48eef2be5824"
],
"next_activity_id": null,
"organization_id": 2,
"origin": "ManuallyCreated",
"origin_id": null,
"owner_id": 12415231,
"person_id": 11,
"source_name": "Manually created",
"title": "Lead Org lead",
"update_time": "2022-11-24T15:37:20.386Z",
"was_seen": true,
"value": {
"amount": 500,
"currency": "EUR"
}
},
"meta": {
"action": "delete",
"company_id": "8087566",
"correlation_id": "06385f7b-1720-441a-ab48-03d871c09c1a",
"entity_id": "b1810230-6c0d-11ed-9826-a53d0eb706a5",
"entity": "lead",
"id": "f6902590-6c0d-11ed-b671-e5d3563ddafd",
"is_bulk_edit": false,
"timestamp": "2022-11-24T15:37:54.538Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4710827",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
Note
{
"data": {
"id": 1,
"user_id": 12415231,
"deal_id": 10,
"person_id": 10,
"org_id": null,
"lead_id": null,
"project_id": null,
"active_flag": true,
"content": "Deal note",
"add_time": "2022-11-25T15:41:34Z",
"update_time": "2022-11-25T15:41:34Z",
"pinned_to_deal_flag": false,
"pinned_to_person_flag": false,
"pinned_to_organization_flag": false
},
"previous": null,
"meta": {
"action": "create",
"company_id": "8087566",
"correlation_id": "e6d8583b-57a7-4d84-b261-f71b00bb368e",
"entity_id": "1",
"entity": "note",
"id": "388e79ee-ad16-437a-b07b-229b9c81645d",
"is_bulk_edit": false,
"timestamp": "2022-11-25T15:41:34.303Z",
"type": "general",
"user_id": "12415231",
"version": "2.0",
"webhook_id": "4718068",
"webhook_owner_id": "12094821",
"attempt": 1,
"host": "pd-us.pipedrive.com"
}
}
{
"data": {
"id": 1,
"user_id": 12415231,
"deal_id": 10,
"person_id": 10,
"org_id": null,
"lead_id": null,
"project_id": null,
"active_flag": true,
"content": "Deal note (updated)",
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Organization
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{
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}
Person
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"custom_fields": {},
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}
{
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"name": "Sample Person",
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"phones": [],
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},
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}
{
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"phones": [],
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}
Pipeline
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}
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}
Product
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},
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}
{
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}
{
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},
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"host": "companyname.pipedrive.com"
}
}
Stage
{
"data": {
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"name": "Sample Stage",
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"add_time": "2024-09-02T10:35:49Z",
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}
{
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}
{
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}
User
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},
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"meta": {
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}
}
{
"data": {
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"phone": "+3721111",
"locale": "et_EE",
"lang": "en-US",
"active_flag": true,
"last_login": "2022-11-24 13:14:07",
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},
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},
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}
}
{
"data": {
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"phone": null,
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"last_login": "2022-06-29 07:53:43",
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"modified": "2022-06-29 07:53:43",
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},
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},
"meta": {
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}
}
Updated 1 day ago